Low Price Guarantee
Find a Lower Price and We’ll Match It.!
- If you find a lower price on a qualifying product with the Low Price Guarantee message at a local retail competitor's store or a designated major online retailer, we will match the price.
How It Works
- Save the URL: If you find a qualifying lower price from any designated online store, save their Web page URL.
- Find Qualified Products: Qualifying products, on kimchius.com, are marked with a LOW PRICE GUARANTEE Message or Badge, found on the product's description page.
- Email to email@example.com: Write the title “the lower price guarantee” and some information about your order. Order Number & Date then We will review this and refund the difference directly to your credit card.
- At the time of purchase, we will match the current pre-tax price for new, identical, immediately available products shipped from and sold by a designated major online retailers: Amazon.com, Apple.com, Bhphotovideo.com, Crutchfield.com, Dell.com, Frys.com, hhgregg.com, HP.com, HomeDepot.com, Lowes.com, Newegg.com, OfficeDepot.com, OfficeMax.com, Rakuten.com Shopping, Sears.com, Staples.com, Target.com, TigerDirect.com and Walmart.com. We will match prices at kimchius.com. We will also match prices post purchase if we lower our price within 15 days of your purchase.
- The Guarantee is limited to one price match per identical item, per guest and does not apply to: Contract mobile phones sold by any online retailer, the online prices of retailers not listed, the online prices of products shipped from or sold by third party vendors (Marketplace vendors) on designated major online retailers websites, post purchase price match requests to competitor's prices, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitors' service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, our and our competitor's Deal of the Day, daily deals, special hour sale event items and credit card offers, BestBuy.com Clearance & More and Marketplace items, and items for sale Thanksgiving Day through 11:59 p.m. on the Monday after Thanksgiving.
How do I request a price match from kimchius.com?
- When making a purchase, or during the return and exchange period after your purchase from kimchius.com, price match requests from kimchius.com are handled via email. Please email to firstname.lastname@example.org for a Kimchius.com Low Price Guarantee request. Please tell us about the lower price that is still in effect that you want kimchius.com to price match. Kimchius.com will then review and verify the price match request. Kimchius.com price match requests cannot be completed in other way like a call or visit. Shipping/delivery charges will not be included in the price comparison. A Low Price Guarantee request after a purchase from Kimchius.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
How do I show "proof" of price?
- The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer to verify the lower price and availability of the item.
Does Kimchius.com match the prices of a Warehouse club?
- Yes. We do match the prices of Warehouse clubs as long as the Warehouse club is a local retail competitor, has an identical immediately available product and all other price match criteria are met. We do not match the online prices of warehouse clubs if they vary from store prices.
Does kimchius.com match the price if it results in a price being below Kimchius's cost on a product?
- Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
Are competitors' services eligible for price matching?
- No. Due to the differences in services being performed, kimchius.com does not match competitors' service prices. This includes, but is not limited to, services such as delivery, installation and computer services.
How does your price match policy apply to pre-orders and back orders?
- If the price of an item drops at the time of shipment, you will automatically pay the lower price. Your credit card is not charged until the time of the product's shipment.
What if the competitor does not have the item in stock or has limited quantities of the product?
- Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Kimchius.com has a product that is advertised as being limited in quantity it will not be eligible for price matching.
Does kimchius.com price match "free gift with purchase" offers?
- No. kimchius.com does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Does Best Buy match competitors' trade-in value and offers on trade-in products?
- No. Kimchius.com does not match our competitors' trade-in value and offers on trade-in products.
Does kimchius.com ever run tests or promotions on a new or existing policy?
- Yes. Kimchius.com reserves the right to run promotions and/or tests of new or different versions of existing policies either nationally or in specific geographic locations and/or for limited periods of time.