welcome to kimchius.com

Shipping & Handling

Shipping Method

  • FedEx Ground, UPS Ground or USPS is our standard delivery method.
  • Kimchi Refrigerator is shipped by freight or Pickup Only at our NJ Warehouse.

Kimchi Refrigerator Shipping

  • All Kimchi Refrigerators are not eligible for Free Shipping Promotion.
  • Please contact us for the exact shipping cost, we need shipping address and zipcode.
  • FedEx, UPS, and USPS services are not available for Kimchi Refrigerator Shipping.

Free Shipping

  • Free shipping is only valid for selected items.
  • Only valid within US Continental and not include AK, HI.
  • Shipping to P.O. Box order is not include Free Shipping Promotion.

Express Shipping

  • Express shipping means that, if you order by credit card and we’ve got the item in stock (even more likely now), you will receive it in very short order. However, if it’s out of stock (either here or from the manufacturer), then you’ll have to wait for it regardless of the shipping method you choose.

International shipping

  • International shipping is available but we can accept PayPal only for oversea order. It will be shipped out by U.S. Postal service and shipping cost and delivery time will vary depending upon item and delivery location.

Post Office Boxes Shipping

  • Please contact us before you order to get exact shipping cost, Any shipping to P.O. Box address is not eligible for our Free Shipping Promotion.

Shipping & Handling Time

  • KimchiUS.com makes every effort to ensure that your order is processed and shipped as quickly as possible. While the vast majority of orders arrive on schedule, please be aware that delivery may be impacted by product type, availability, warehouse locations, weather conditions, order hold status due to credit verification, or restricted, invalid or remote addresses.

  • From the time we receive the order and place it in our system, standard processing time to ship it is 1-3 business days. If some of the items are on back order, it can take an average of 10-14 business days for us to receive the back ordered items. Then standard processing time goes into affect.

  • Order delivery times may be delayed due to circumstances such as credit authorization, backordered equipment, insufficient or inaccurate information provided when placing the order, incomplete payment, and not being available for signature upon delivery. You will be contacted via phone or email should such a condition be realized during the course of processing your order.

  • Ground shipping usually takes up to 4-7 business days.

  • Express shipping may take up to 2-3 business days.

  • Please allow an additional day for orders placed on weekends, holidays and Delivery time may vary due to weather condition, local habits and unexpected occurrence.

Backorder Items

  • Backordered items usually take an average of 10-14 business days. If it is an extremely popular item, or it is an imported item, it may take longer.

  • If an item you ordered is out of stock, you will be contacted via telephone and/or email to advise you of the expected delay and provide you with your options. You can choose to wait for the item, select an available product, or cancel your order. We will ship the item to you as soon as it is in stock. Orders for products that are not available within 30 days will be cancelled. In the event that your order is cancelled you will be contacted via email.

  • Order delivery times may be delayed due to circumstances such as credit authorization, backordered equipment, insufficient or inaccurate information provided when placing the order, incomplete payment, and not being available for signature upon delivery. You will be contacted via phone or email should such a condition be realized during the course of processing your order.

  • Please note that back order arrival dates are provided by the manufacturer and are subject to change and are not guaranteed. You will be notified via e-mail when the item(s) become available and ship from our warehouse.